No Refund & Cancellation Policy

At Gomatix Services Private Limited (referred to as "we" or "us"), we strictly adhere to a No Refund & Cancellation Policy. Once a service or product is purchased, the transaction is considered final, and we do not entertain refund requests or cancellations. This policy underscores our commitment to delivering high-quality services and products. We encourage customers to thoroughly assess their requirements before making a purchase.

Commitment to Quality

Gomatix Services Private Limited values transparency and customer satisfaction. Our No Refund & Cancellation Policy is designed to provide clarity on the terms governing the purchase of our services and products. Once a customer completes a transaction, it is considered final, and we do not entertain requests for refunds or cancellations. We encourage our customers to carefully assess their needs and specifications before making a purchase to ensure the right fit for their requirements.

Policy Rationale

This policy is in place to uphold our commitment to delivering high-quality services and products. We invest significant resources in developing and maintaining our offerings, and refunds or cancellations can impact our ability to continue providing top-notch solutions. We strive to provide detailed information about our products and services on our website. Our support team, reachable via email at info@gomatix.in and contact number 85849814444 / 8585814444, is available to answer any pre-purchase inquiries.

Exceptional Situations

We understand that exceptional situations may arise. In cases where there are clear errors, defects, or faults on our part, we are committed to resolving the issue promptly. Customers experiencing problems with their purchases can contact our support team for assistance. Depending on the nature of the issue, we may provide support, replacements, or alternative solutions to ensure customer satisfaction.

Customer Responsibility

We recommend that customers review our terms and conditions, product descriptions, and any associated documentation before completing a purchase. This will help customers make informed decisions and minimize the likelihood of misunderstandings.

Policy Coverage

This policy applies uniformly to all our products and services, and exceptions are made only in cases of documented errors or faults on our part. We appreciate the trust our customers place in Gomatix Services Private Limited, and we remain dedicated to providing reliable and effective solutions while upholding the integrity of our business practices. Please be informed that all our products and services are digital, and once the product is delivered, no refund or cancellation will be given.

Contact Us

If you have any questions or need support, please contact us at:

Gomatix Services Private Limited
12/14 Dharmtala road, Belur Station Rd, Belur, West Bengal 711202
Email: info@gomatix.in
Phone: 85849814444 / 8585814444